Mediation Changes People

Saturday, 9 January 2010, 16:14 | Category : Mediation, Training
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When people turn to a mediator for help, it is often helpful for the mediator to remember that conflict often takes a personal toll on people. People caught in difficult and long lasting conflict have often lost some self-confidence, clarity, openness to new approaches, and inner strength. Often people coming to mediation have been in [...]

Transformative Mediator Attitudes in Cases of Workplace Harassment

Wednesday, 25 November 2009, 20:02 | Category : Mediation, Training
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[Audio clip: view full post to listen] Introduction Unlike the mediation of business transactions which call for negotiating the needs and interests of parties to civil or commercial disputes, complaints of workplace harassment are not so much problems to be diagnosed and solved as relationships to be understood and repaired.